Question 1

What loans does TrustLender offer?

Accepted Answer

Digital loans from ₹5,000 to ₹5,00,000, applied for online or with the help of a TrustLender agent, plus a short-term Salary Loan for salaried customers. The amount, tenure and terms you are offered depend on your eligibility and are shown in full before you accept.

Question 2

Who is eligible?

Accepted Answer

Indian residents aged 21 to 60 with a valid PAN and Aadhaar, an active bank account and a regular income. Credit and income rules are checked during the application.

Question 3

How long does approval take?

Accepted Answer

Most steps are automatic and complete while you wait. Some applications include a field verification or a manual review; your application shows the status of each step.

Question 4

What documents do I need?

Accepted Answer

PAN, Aadhaar and, depending on your application, a bank statement and income proof. Bank statements can be fetched with your consent through an Account Aggregator, so there is usually nothing to scan.

Question 5

When do I receive the money?

Accepted Answer

After you eSign the agreement and set up the EMI mandate, the disbursement is transferred to your bank account, usually within one to two working days.

Question 6

Can I prepay?

Accepted Answer

Yes. You can prepay part or all of your loan at any time without a prepayment penalty.

Question 7

How do I track my application or loan?

Accepted Answer

Log in with your mobile number on this site or in the TrustLender app. You will see the current stage of your application, or your active loan with its next EMI, schedule, documents and payment history.

Question 8

Is my data safe?

Accepted Answer

Data is encrypted in transit and at rest, sensitive numbers are masked on screen, and bank data is accessed only with your explicit consent. Read the privacy policy for the full picture.

Frequently asked questions

All questions

Frequently asked questions

All questions

01LoansWhat loans does TrustLender offer?

02EligibilityWho is eligible?

03LoansHow long does approval take?

04EligibilityWhat documents do I need?

05LoansWhen do I receive the money?

06RepaymentCan I prepay?

07RepaymentHow do I track my application or loan?

08SecurityIs my data safe?