Guide the application
Walk customers through the same digital journey (mobile OTP, PAN, credit check, bank statement, offer and eSign) on their own phone.
OTPPANCredit checkBank statementeSign
Partner with us
Become a TrustLenderagent.
Help people near you apply for a loan on their own phone: the same digital application, the same terms shown before they accept, and no cash, OTP or PIN ever passing through your hands.
Applying for a loan with an agent? Apply with an agent
What agents do
A guide beside the customer. Never in the middle of the money.
Share your agent code
Customers enter the code from your agent ID inside the application. It links their application to you; everything else is the same as applying alone.
Agent IDthenAgent codethenLinked
Explain and connect
Help customers understand each step and read their offer and Key Fact Statement, and point them to TrustLender support for anything you can't answer.
Agents never handle cash, OTP or PIN.
Loans go only to the customer's verified bank account and are repaid by auto-debit.
- Never cash
- Never their OTP
- Never their PIN
How it works
From interest to your first customer.
Step 1: Register your interest
Fill in the short form below and send it to us on WhatsApp. It takes a minute and commits you to nothing.
Step 2: Our team contacts you
We talk you through the role and what is expected, and answer your questions.
Step 3: Onboarding
Our team explains the onboarding and verification steps and helps you complete them before you start.
Step 4: Start guiding customers
You get your agent code. Customers enter it when they apply, on their own phone.
Who it suits
People others already turn to.
- You help people with forms and servicesShop owners, service-centre operators, community helpers.
- You are at ease on a smartphoneAnd can explain each screen calmly and clearly.
- People near you trust youAnd you want them to borrow with their eyes open.
Earnings & support
Explained in full, before you start.
How agents are paid, when, and the training and support available are explained by our team when they contact you, before you commit to anything.
- Ask anything before you decide
- Registering your interest commits you to nothing
- The terms are explained before you go ahead
Nothing on this page is a promise of earnings.
Responsibilities
Code of conduct
- The customer applies on their own phone. You guide; they tap, type and consent.
- Never collect or deliver cash. Loans go only to the customer's verified bank account.
- Never ask for an OTP, PIN or password. Not to “help”, not even once.
- Never promise approval, an amount or a rate. The offer, shown before acceptance, decides.
- Show your ID and code when asked. Customers can check you with support first.
- Respect customer privacy. Their details and documents stay in their application.