Contact us
Reach a real person.
Ask for a call back, message us on WhatsApp or write to us. We do not publish a phone number: tell us when to call and we ring you during support hours.
Support hours: Mon–Sat, 9:30 AM – 6:30 PM
Support hours
Mon–Sat
9:30 AM – 6:30 PM
No phone number is published. Request a call back instead.
Find the fastest route
What do you need help with?
Best route
Check your application first
Log in with your mobile number to see the current stage of your application. Still stuck? Ask for a call back and we will ring you during support hours.
Write to us
For questions about your loan, the quickest route is a call back or WhatsApp.
Complaints & grievances
A named grievance officer.
Write to the grievance officer at the email above or the postal address alongside.
If your complaint is not resolved within 30 days you may escalate to the RBI Ombudsman.
Already a customer?
Log in to raise a complaint.
Raise a complaint or request a call back from your account, and track it there until it is resolved.